Terms and Conditions

Please read the terms and conditions before using this site. By continuing to access or use this site or any service on this site, you signify your acceptance of the terms and conditions.
Effective: July 12, 2018

The following terms, conditions and provisions (the "Terms and Conditions") govern the relationship between you and vistacinemas.com.ph or Vista Cinemas and its subsidiaries, affiliates and/or related entities ("vistacinemas.com.ph" or "Vista Cinemas" or "we" or "our") as it pertains to your online dealings with vistacinemas.com.ph or Vista Cinemas.

By using any part of vistacinemas.com.ph or any mobile websites or applications owned by Vista Cinemas which may be accessible via Mobile devices or such other technology that may become available from time to time (collectively referred to as the "Website") or establishing an account on the Website, you agree to comply with, and be legally bound by, these Terms and Conditions (which include the Terms of Sale for the movie tickets), the Privacy Policy, (collectively referred to as the "Website Terms"), all applicable laws and all applicable terms of use and policies as may apply to the devices, technology or products used in conjunction with the Website or the merchandise purchased therefrom. If the Website Terms are not acceptable to you, you must not use this Website.

"Use" of the Website shall include, but is not limited to browsing the Website and the Content, as hereinafter defined, registering for an account or your devices, requesting electronic newsletters, purchasing tickets electronically, and other transactions made through the Website.

Your privacy is important to us. The Vista Cinemas Privacy Policy is incorporated into these Website Terms by reference (the "Privacy Policy"). Please read the Privacy Policy carefully for details on the collection, use and disclosure of your personal information. Your use of the Website shall be deemed to constitute your understanding and approval of, and agreement to be bound by, the Privacy Policy and you consent to the collection, use and disclosure of your personal information by vistacinemas.com.ph and/or third parties in accordance with the Privacy Policy or as otherwise required by law.

We reserve the right, at our sole discretion, to change modify, add or remove portions of the Website Terms at any time with or without notice to you. Please check these Website Terms periodically for changes. Your continued use of the Website after the posting of any changes to these Website Terms constitutes your acceptance of such changes. Modifications to these Website Terms shall be effective as the effective date written above.

This Website may contain material that is inappropriate for audiences under the age of thirteen (13). You acknowledge and agree that you will not authorize anyone under the age of thirteen (13) to access or view the Website.

Vista Cinemas believes that parents should supervise their children's online activities and consider using commercially available parental control protections (such as computer hardware, software, or filtering services) may assist you in limiting access to material that is harmful to minors. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.

If for any reason Vista Cinemas believes a user may be under the age of 13, Vista Cinemas reserves the right to request proof of age of such user. If such proof is not provided, or if it is discovered the user is under the age of 13 all personal information shall be deleted from our system and we reserve the right to limit and/or ban the user from our site.

As a condition of your use of the Website, you will not use the Website for any unlawful purpose or in a manner prohibited by these Website Terms. You acknowledge that you are responsible for ensuring that your use of the Website complies with all rules, laws, and regulations in the Philippines, including, without limitation, laws concerning intellectual property, the Internet, data and privacy.

You may not use the Website or Content for commercial purposes. You agree not to reproduce, duplicate, copy, sell, distribute, resell or exploit any portion of the Website and/or Content or use the Website and/or Content for any other purpose other than your personal, private, non-commercial purposes.

You agree that you will not use the Website and/or Content to defame, harass, abuse, threaten or stalk others or to collect or attempt to collect personal information about users or other third parties.

You agree not to, intentionally or otherwise, damage, impair or disable the Website and/or Content or any user's enjoyment of it by any means, including but not limited to uploading or otherwise disseminating viruses, worms, adware or other malicious code.

You agree not to remove, circumvent, disable, damage or otherwise interfere with any security related features of the Website and/or Content or features that prevent or restrict the use or copying of any content accessible through the Website and/or Content.

You agree that you will not attempt to gain unauthorized access to the Website and/or Content or any computer system or networks connected to the Website and/or Content, through hacking, password mining or any other means or interfere or attempt to interfere with the proper operation of the Website and/or Content.

You agree not to use framing techniques to enclose trademarks, logos or other materials posted on the Website or use any of our META tags or other "hidden text" on the Website or contained in the Content without our express written permission.

You agree not to make unsolicited offers, advertisements, spam and proposals to other users of the Website.

You agree not to modify, adapt, translate or create derivative works based on the Website or any part thereof.

Any violation of the above terms is strictly prohibited and can result in the immediate revocation of any licenses granted to you to use the Website and may constitute violations of law.

The Website is owned and operated by Vista Cinemas. The content, visual interface, interactive features, information, graphics, design, computer code, methods of operation, documentation, software, services and all other elements contained in or as part of the Website (the "Content") and any moral rights contained therein are copyrighted works owned by Vista Cinemas or its affiliates and/or third party licensors and are protected by copyright, trademark, trade dress and patent laws, international conventions and all other relevant intellectual property and proprietary rights and applicable law in the Philippines and abroad, where permitted. All trademarks, service marks and trade names on the Website are owned by Vista Cinemas, its affiliates and/or third party licensors. Except as expressly authorized by Vista Cinemas, you agree not to sell, license, distribute, copy, modify, publically perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Content. Vista Cinemas reserves all rights, including without limitation, all intellectual property rights or other proprietary rights in connection with the Website and the Content. You shall not acquire any right, title or interest to the Website and/or Content, except for the limited rights set forth in these Website Terms. Vista Cinemas will aggressively enforce its intellectual property and other rights to the fullest extent permitted by law or equity including, but not limited to, criminal prosecution. You agree that notwithstanding anything contrary contained herein, you shall have no ownership or other proprietary interest in any account you create and you acknowledge and agree that all rights in and to any account are and shall forever be owned by and ensure to the benefit of Vista Cinemas.

You may display, download and print the contents of this Website for non-commercial purposes which are personal or educational, provided that you attribute ownership of all such content to Vista Cinemas and provided that you do not contest Vista Cinemas' ownership of or rights towards all such content. All content on this Website is copyrighted and owned by Vista Cinemas or a third party, as indicated. The content on this Website may not, without the express written permission of Vista Cinemas, be saved, shared, broadcast, disseminated, copied, modified, published, transferred, transmitted, reposted, reproduced, reused, displayed, sold, linked to another website or used for public or commercial purposes, unless permitted by these Terms of Use.

Vista Cinemas respects the intellectual property rights of others and requires that everyone using the Website does the same. Vista Cinemas will promptly process and investigate notices of alleged infringement and will take any actions, in its sole discretion, it deems appropriate. Notifications of claimed copyright infringement should be sent via inquiry@vistacinemas.com.

Although the content on this website has been obtained from sources believed to be reliable, such content may include technical or other inaccuracies or errors, and is provided to you on an "as is" basis without any representation or warranty of any kind whatsoever. Your use of this website is entirely at your own risk. Neither Vista Cinemas nor its licensors, agents, servants, contractors, partners, service providers or suppliers make any representation whatsoever and disclaim all statutory, express or implied warranty, covenant and/or condition of any kind whatsoever including, without limitation, representations, warranties, terms, covenants or conditions regarding accuracy, functionality, uninterrupted service, compatability, software compatability, freedom from computer virus, malware or adware, timeliness, completeness, non-infringement, satisfactory quality, results obtained from use of this website, merchantability, merchantable quality or fitness for any particular purpose or use arising by law, equity, statute, usage of trade or course of dealing. Internet services, links and connections are susceptible to technical difficulties, crashes, down-time, acts of god and other occurrences beyond the control of Vista Cinemas. Vista Cinemas shall use its reasonable efforts to maintain a consistent link with the internet, but cannot and does not represent, warrant or covenant that it shall maintain such continuous and uninterrupted link to the internet. Vista Cinemas shall not be liable, obligated or otherwise responsible if it is unable or unwilling to maintain a continuous and uininterrupted link to the internet. Your use of this website means that you agree that you are using this website at your own risk and liability. Vista Cinemas shall not, under any circumstances, be liable for any direct, indirect, consequential, moral, incidental, collateral or special damages of any kind, or any other damages whatsoever, including without limitation, those damages arising from any decision made or action taken by you in reliance of the content on this website, or those damages resulting from loss of use, data or profits, whether from the use of, or inability to use, any content on this website (or a website linked to this website), or any other cause even if we are advised of the possibility of such damages or losses; and even if caused by any act, omission or negligence of Vista Cinemas or any of its licensors, agents, servants, contractors, partners, service providers or suppliers, and even if any of them has been apprised of the likelihood of such damages occurring. The preceding limitations and exclusions shall apply to you to the fullest extent permitted by law or equity, in all actions of any kind whatsoever, whether based in contract, tort (including, without limitation, negligence) or any other legal or equitable theory. Any part of these terms of use declared invalid by a court of competent jurisdiction shall be deemed severable and shall not affect the validity or enforceability of the remainder of these terms and conditions.

The Website contains third party advertising and links to third party websites. Third party advertisements and links are provided solely as a convenience to you and not as an endorsement by Vista Cinemas. Vista Cinemas is not responsible for the content of any third party website or the products and/or services offered by third parties who advertise on the Website, or third party links contained therein, nor does it make any representation or warranty of any kind regarding any third party website or products and/or services offered by third parties, including, without limitation: (a) advertising claims made by third parties; (b) the legality, accuracy, reliability, completeness, timeliness, suitability of any content on any third party website; (c) the merchantability or fitness for a particular purpose of any material, content, software, goods or services located at or made available through such third party websites; or (d) the third party websites will be uninterrupted or error free, that defects or errors in such third party websites will be corrected or that such third party websites will be free from viruses or other harmful components.

Third party linked sites are not under the control of Vista Cinemas and may collect data or solicit personal information from you. Vista Cinemas is not responsible for the content, business practices or the privacy policies of the third party linked sites, including but not limited to the collection, use and disclosure of personal information that these sites may collect.

You agree that Vista Cinemas shall not be responsible or liable to you for any type of loss or damage that may result in any such dealings you may have with advertisers or third party websites linked to the Website, either directly or indirectly as a result of the presence of such advertising on the Website.

Vista Cinemas, through the Website has provided you with the opportunity to register for an account which will allow you to purchase online tickets, and check-out without having to enter your personal information before the conclusion of each transaction. You are not required to create an account. If you do so, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by any registration form; and (b) maintain and promptly update the information you provide to keep it true, accurate, current and complete. If Vista Cinemas has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Vista Cinemas has the right to suspend or terminate your access to your account and the Website and refuse any and all current or future use of the Website (or any portion thereof). Vista Cinemas' use of any personally identifying information you provide as part of the account registration process is governed by the terms of the Privacy Policy.

By registering for an account with vistacinemas.com.ph, you affirm that you are either over the age of 18, or possess legal parental or guardian consent and supervision if you are between the ages of thirteen (13) and eighteen (18), and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Website Terms, and to abide by and comply with the Website Terms. In any case, you affirm that you are over the age of 13. If you are under 13 years of age, then please do not use this Website and talk to your parents about what sites are appropriate for you.

To use certain features of your account, you may also need a username and password, which you will create through the registration process. You are responsible for maintaining the confidentiality of the password and account, and you are responsible for all activities that occur under your password or account. You agree to notify Vista Cinemas immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. Vista Cinemas and its respective affiliates, related companies, unaffiliated partners, licensors and/or licensees cannot and will not be liable for any loss or damage arising from Vista Cinemas' and/or its respective affiliates, related companies, unaffiliated partners, licensors and/or licensees' failure or your failure to protect your password or account information. Any fraudulent, abusive, or otherwise illegal activity is grounds for termination of your account. And, in the event of fraudulent, abusive or otherwise illegal activity, Vista Cinemas may refer you to appropriate law enforcement agencies. Vista Cinemas cannot and will not be liable for any loss or damage arising from your failure to comply with this paragraph. Access and use of password protected and/or secure areas of the vistacinemas.com.ph site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the vistacinemas.com.ph site may be subject to prosecution.

Without limiting other remedies, Vista Cinemas may at its sole discretion limit your activity, temporarily or indefinitely suspend or terminate your membership and refuse to provide Vista Cinemas’ Services to you if: (1) you breach any Terms and Conditions hereof or any terms incorporated by reference; (2) we are unable to verify or authenticate any information provided to us which we deemed is requisite and necessary; or (3) we believe that your actions may cause financial loss or legal liability to us.

You can buy tickets using your computer or on your mobile device by using our online ticket purchasing service. Online or mobile ticket purchases may be made using a number of different payment options, including but not limited to, credit card and debit card. Vista Cinemas may introduce new payment methods from time to time; any online ticket purchases made by such new payment methods will be governed by these Terms of Use as well as any other applicable policies and third party terms of use.

Limitation of Quantities: We reserve the right to limit quantities of the movie tickets which each customer may buy.

Movie tickets purchased via the Services are final and will be billed to your credit card/debit card. A reversal will be provided only when the movie itself has been cancelled/re-scheduled, or if the cinema(s) concerned will not be operating at the date stated in the purchased movie ticket for any reason whatsoever. Refunds will be coursed through the respective medium by which the Purchaser bought the tickets (credit card/debit card).

A PHP 50.00 (Philippine Peso) convenience charge per ticket will be charged to your credit card / debit card for every ticket purchased via vistacinemas.com.ph.

Movie tickets purchased via the Services will be available for redemption at the relevant cinema from either the ticket booth, ticketing kiosk, or cinema entrance (where available). The Purchaser must bring along the following:

  • Duly signed Online Ticket Voucher produced via the Website, which contains the details of the ticket/s and 2D barcode used to retrieve transaction information for purchase verification and ticket printing confirmation.
  • Since we encourage that each credit card / debit card holder be one and the same person as the registrant to this Service, there may be a need to produce / present / submit documents to prove validity of the online transaction, including but not limited to the physical credit / debit card used for the transaction, authorization letter from card holder allowing another person to redeem tickets on his / her behalf, any certification or document proving that Purchaser is eligible to use a corporate issued card, valid ID’s of card holder and / or third party redeeming tickets on behalf of the card holder, duly signed online ticket voucher, among others.
  • Movie tickets are made available subject to the classification of the relevant film given by the Movie and Television Review and Classification Board (MTRCB). Vista Cinemas has a legal obligation to refuse admission to any person, who in the opinion of its Theater Management, is under the minimum age required for R-13, R-16 and R-18 classified films. Proof of age may be required in certain instances. It is the responsibility of the Purchaser to ensure that movie tickets should be only provided to age-appropriate persons.

Tickets purchased online via vistacinemas.com.ph are redeemable only until the screening time and duration of the movie for which the ticket was purchased. Once screening time has lapsed, ticket will be considered unredeemable and forfeited.

It is the responsibility of the customer to protect his online ticket voucher as redemption may only be done once. Any succeeding attempt to redeem tickets purchased online will be rejected by the system.

You represent and warrant that (1) any credit information you supply is true and complete, and you have authorization to use the credit card / debit card in case it is corporate-issued; (2) charges incurred by you will be honored by your credit card company; and (3) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

In order for your transaction to be deemed successful, you should receive an option to print your confirmation page from Vista Cinemas at the end of the online ticketing transaction process, and receive a copy of your online ticket voucher with the 2D barcode in the email which you supplied when registering for the Service. The email or online ticket voucher may also contain redemption instructions that must be followed to prevent forfeiture of the transaction.

All payments are subject to the terms and conditions of each bank and Vista Cinemas has no authority over any payments made through the bank payment gateway. Vista Cinemas does not retain your payment details or any other significant information such as your credit card number, passwords, pin number etc. Details of your credit / debit card may be securely held by the bank which processes your transaction.

Vista Cinemas reserves the right at any time to charge fees for access or use of the Service. In no event will you be charged for access or use to all or portions of vistacinemas.com.ph unless Vista Cinemas obtains your prior agreement to pay such charges. You shall pay all fees and charges incurred through your account at the rates in effect for the billing period in which such fees and charges are incurred, including but not limited to charges for any products or services offered for sale by or through vistacinemas.com.ph or by any other vendor or service provider. All fees and charges shall be billed to you, and you shall be solely responsible for their payment. You shall pay all applicable taxes relating to the use of vistacinemas.com.ph through your account, and the purchase of any other products or services.

If you breach any of the Terms and Conditions you may no longer use this Website. Vista Cinemas may, in its sole discretion, cancel or terminate your right to use this Website, or any part of this Website, at any time without notice. In the event of such cancellation or termination, you are no longer authorized to access this Website or that part of this Website affected by such cancellation or termination. In such event, the restrictions imposed upon you by these Terms and Conditions shall still apply. Vista Cinemas shall not be liable, obligated or otherwise responsible to any party for damages arising from such a cancellation or termination. Vista Cinemas reserves the right to seek all remedies available to it at law and in equity for violations of the Terms and Conditions.

This Website may be accessed from countries around the world, other than the Philippines, and may contain references to products, services, and programs that have not been announced and are not available in your country. These references do not imply that Vista Cinemas intends to announce or make available such products, services or programs in your country. Vista Cinemas makes no representation or warranty that the content on this Website is appropriate, available for use or legal in countries, territories or lands other than the Philippines. Vista Cinemas makes no representation or warranty that accessing this Website from countries, territories or lands other than the Philippines is not prohibited. Those who choose to access this Website from countries, territories or lands other than the Philippines do so entirely on their own initiative and entirely at their own risk, and they are solely responsible for the consequences of same, and for compliance with their local laws.

Vistacinemas.com.ph makes no representation that materials on vistacinemas.com.ph are appropriate, legal or available for use in locations outside the Philippines. vistacinemas.com.ph’s website and services are not intended for use or distribution by any person in any jurisdiction where such use or distribution is contrary to local law or regulation. These Terms and Conditions shall be construed in accordance with and shall be governed by the laws in force in the Philippines.

These Terms and Conditions supersede any preceding terms of use on this Website and any other agreement regarding the use of this Website, whether oral or in writing, and render null and void any preceding terms of use on this Website or any other agreement regarding the use of this Website

You agree to defend, indemnify and hold harmless vistacinemas.com.ph and its co-branders or other partners from any and all liabilities, claims, expenses or demand, including reasonable attorneys' fees, made by any third-party due to or arising: (1) from your use or misuse of or your connection to vistacinemas.com.ph; (2) out of User Content you submit, post to or transmit through Vista Cinemas’ site or service, (3) from your violation of the Terms of Use, or (4) your violation of any rights of another. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys' fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, and action or proceeding attributable to any such claim. Vista Cinemas reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Vista Cinemas in asserting any available defenses.

You agree that any causes of action arising out of or related to these Website Terms or your use of the Website must formally commence within one (1) year after the cause of action arises, otherwise such cause of action is permanently prohibited.

Your use of this website constitutes your acknowledgement that you have read these terms of use, the privacy policy and the terms of membership, and that you understand the nature and consequences of same, and agree to be bound by all of the terms, conditions and provisions contained therein. If at any time you do not agree to these terms of use, please immediately stop using our website and if applicable, delete your account.